As a Social Media Manager at Saladworks, I helped franchisees by providing guidance on how to use digital marketing and social media to promote sales. I acted as a liaison between the company and the world of digital marketing, and I managed the public relations department to ensure that the company was represented in a positive light.
I provided customer support by responding to inquiries and concerns on social media, and I worked to develop and maintain the company's brand. Overall, my role involved a combination of strategic planning, execution, and customer support to help the company succeed in its digital marketing and social media efforts.
